With the recent tragedy In Creeslough, in our efforts to help those affected by it, we have procured a comprehensive list of HSE and community based services that everyone can avail of. We sincerely hope that anyone that needs help will get it.

HSE Support, mental health and counselling services

Psychosocial Support Line

This is available Monday to Friday 9-5 for anyone who wants a brief support call and is seeking information about a particular service or support.  Your call will be diverted to a trained professional who will ring you back.  Phone 087 1405138.

 Counselling in Primary Care Service

This service is for short term counselling and is available locally through the GP service, while typically for those with medical cards only, it has now been extended to anyone who needs to be prioritised for a counselling service as a result of the critical incident.  Referrals to this service are made via the GP.

 Donegal Bereavement Service and National Counselling Service

The Bereavement Service is available for adults over 18 years who present with traumatic or complex bereavements (typically noted six months post bereavement).

Referrals can be made to: Donegal Bereavement Service, 69 Ballyraine Road, Letterkenny.  Tel: 074 91 67250.  The service is currently available in Letterkenny, Ballyshannon and Carndonagh.

Adult Psychology Services

A Psychology service is provided in Dungloe, Letterkenny, Inishowen and Donegal Town for Adults who present with emotional difficulties or mental health issues that fall below the threshold for Donegal Mental Health Services.

Referrals to: Senior Clinical Psychologist, Adult Psychology Service, County Clinic, St. Conal’s Campus, Letterkenny.  Tel: 074 91 04641.

Child Psychology Service

This is available in Buncrana, Letterkenny, Dungloe and Donegal Town for children and young people up to 18 years who present with emotional and behavioural difficulties.

Referrals to: Senior Clinical Psychologist, Child Psychology Service, County Clinic, St. Conal’s Campus, Letterkenny.  Tel: 074 91 04641.

Jigsaw Donegal

Jigsaw is a brief and early intervention support service for young people aged between 15 and 25 years who have emotional difficulties that are below the threshold of that accepted to mental health services.  Referrals to: Clinical Coordinator Jigsaw, Pearse Rd, Letterkenny.  Tel: 074 97 26920.


Get free, text-based support with a clinician online through 1:1 webchats if you’re between 12-25 years old. 

Mental Health Services

Referrals to CAMHS and Adult Mental Health Services for people with significant mental health difficulties are made via the GP.

 Pieta House

Pieta house is a voluntary service based in Letterkenny.  It targets teenagers and adults who have been self-harming or who have been feeling suicidal.  You can contact at any hour of the day by phoning Freecall 1800 247 247. Or if you can simply text HELP to 51444. Or contact the Letterkenny office directly on 074 9126594.

Community Based Supports

The Pastoral Centre Counselling Service is available to support children and adolescents from 5 years and up who may be affected in the aftermath of the Creeslough tragedy. We also offer a service to adults seeking support. These services are available throughout the county at 7 different locations. Referrals : The Pastoral Centre, Letterkenny. F92 HP66 Tel: 07491 21853.

Donegal Parent and Family Support Services (DPFSS). Pathways Parent Support Service offer a Call Back Service to families that are struggling and are looking for information, support, or signposting – 10am – 1pm Tues, Wed, and Thurs Contact 074 9131245. Springboard Family Support Project offering an in-home Family Support Service to families and children – Contact 074 9173918

Foróige Youth Workers are available across the county to provide support, guidance and a listening ear to young people that have been affected by the recent tragic events in Creeslough.   Our service can be provided individually or on a group basis at a time and location convenient to young people. Contact Susan McLoughlin 086 6064291 or susan.mcloughlin@foroige.ie for more information.

Donegal Youth Service (DYS), are offering One to One listening ear sessions with any young person in Creeslough and the wider Donegal area following the recent tragedy. Sessions can be delivered in a place and time suitable to the young person.  Trauma informed Mental Health Resilience sessions are also available to groups. Contact Frankie Mc Greevey at 0749129630

Lifestart Services is a home visiting service supporting parents of children pre-birth to 5 years of age. We continue to support families directly and support them to access other services if required. Families requiring support at this time please contact: maura.mcgettigan@lifestartservices.org – mobile: 086 7981964 or mary.walkercallaghan@lifestartservices.org  mobile: 087 6791898

Letterkenny Youth and Family Service (LYFS) is available to support anyone who needs a warm friendly chat about issues affecting them. Our Social Prescribing Service helps to link you with sources of support and social activities within your community. Available Mon- Fri, 10am- 1230pm. Contact by call/text/whatsapp  0749123078/0831335700

Donegal Women’s Centre has a team of trained Listeners who can offer phone support or in-person listening appointments to women aged 17+.  Our generic counselling service is available to both women and men over the age of 17. The Centre is open Mon to Thurs  9am – 5pm and Fri 9-4pm.Self Referrals or via any professional. Contact 074 9124985 or donegalwomenscentre@gmail.com

Family Resource Centres

Dunfanaghy Community & Family Resource Centre is a community organisation, committed to providing  individuals and families with a range of activities and resources aimed at supporting and nurturing family and community life. Services include Social Prescribing, counselling, and admin support. Contact:  0749136548   or  dunfresource@gmail.com

Cara House Family Resource Centre provides a space to drop in for a listening ear and cup of tea/coffee. Currently offering free transport to/from Creeslough and Letterkenny for necessities, including shopping, pension collection. Helping Hands Service – workers can provide general assistance and maintenance work. Contact 074 9123986 or info@carahouse.ie

Mevagh Family Resource Centre provides a safe confidential environment for anyone to drop in to have a chat about any concerns going on in their lives. We can provide signposting and support to relative agencies if required.  Service provides various support groups and can provide private spaces for people to come together for support. Contact 074 9155055 or  info@mevaghfrc.com.


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